Why is my AeroCard not recognized by my computer?

What do I do if my AeroCard is not recognized by my computer?

Windows Troubleshooting Steps

1. Verify that the SSID and channel is the same on all computers as the access point.

2. Restart your computer when it is not recognizing your changes.

3. Verify the TCP/IP settings for the card are correct. Check these settings in the TCP/IP Properties dialog box in the Network Configuration tab.

4. Reinsert the AeroCard into the PCMCIA slot.

5. If in Ad-hoc mode, make sure you log on to Windows NT domain and the check box is not selected for Client for Microsoft Network Properties dialog box in the Network Configuration tab.

6. For PC environments, open the PC card control panel. If the card is detected, it should be listed here and is working properly. If you see a yellow question mark, the resources are conflicting. Right-click on My Computer and select Properties. Select the Device Manager and click on the Network Adapter. You will find the AeroCard if it is installed successfully. If you see the yellow exclamation mark, the resources are conflicting. Click on the PCMCIA card and then on PCMCIA card service. You will see the status of the AeroCard. If there is a yellow question mark, please check the following.

Tips to follow if the card isn't working properly:

A. Does your notebook support a 3.3V card?

B. Does your notebook have a free IRC (PC only)?

If the AeroCard does not function after attempting the above steps, remove the card and do the following:

C. Uninstall and then re-install the driver software.

D. Restart your Laptop/PowerBook and repeat the hardware and software installation steps as specified in the User Manual.


Macintosh Troubleshooting Steps

1. Verify that the AeroCard is firmly inserted into the PCMCIA slot.

2. Verify whether the AeroCard shows in either TCP/IP or AppleTalk.

3. Verify that the drivers are loaded properly.

4. Re-install the drivers and re-insert the AeroCard.


I suspect the AeroCard is disrupted by interference. What can I try?

You may be able to eliminate any interference by trying the following:

1. Reseat the Wireless LAN card.

2. Increase the distance between the wireless computers and the device causing the radio interference (power supplies, microwaves, cordless phones, etc.)

3. Plug the computer equipped with the Wireless LAN card into an outlet on a different branch circuit from the one used by the affecting device.

4. Try to maintain a straight line through walls between AeroCard and access point. The signal will weaken if it hits walls at an angle.


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